Candice and Cindy did an awesome job in providing us with all the information we needed. They made sure we were doing the right things.
The service we received was outstanding. That’s why we keep coming back for support as we move from house to house. At this closing, there was a minor glitch with the homeowners’ insurance payment and Chris Goodman took care of it literally in 5 minutes. Overall support from Mya Tran, Candice Munsey, and Chris Goodman was superb. We couldn’t have asked for a more capable, helpful or friendly support team. If we ever need another home mortgage, there is only one choice for us - The Mya Group at MVB Mortgage!
The Mya team is fantastic! Best customer service and extremely helpful leaving no doubts about the choices you are making! Easiest process ever!
Mya and her team provided excellent, professional service. They were available at any time and helped the whole process go smoothly.
I appreciate Mya and Chris going to extra mile to answer my questions with in depth responses no matter what time day or night that I emailed. It gave me a lot of confidence that we would close on time.
It was a pleasure working with Mya, Candice, and Chris. They were incredibly helpful answering all my questions in a timely manner (usually within minutes of me reaching out). Highly recommend Mya and her team.
Cindy is an absolute professional! In addition to excellent communication, her response time and attention to our needs was phenomenal.
The entire team was simply amazing. We started and completed our Refi and settlement in less than 3 weeks. I have already shared our experience with several of our friends and neighbors.
Mya Tran-Harter we deliver our warm thanks to you and your team because of the hard working during this process and closing our house in less than 30 days; you guys know your job very well and that's the matter customers wants to see in terms of professionalism; you guys are highly recommended to anyone, please keep up the nice work!
This was my first experience buying a home and acquiring a home mortgage, and not once did I feel in over my head throughout the process. Mya and her team were extremely professional and always easy to contact and answer my questions in a timely manner. I couldn't have asked for a more smooth process. I am extremely appreciative of this overall positive experience!
Mya’s team could not be anymore exceptional. After dealing with two previous lender, Mya and her team understood my position and encouraged me to give MVB Mortgage a chance. and I am so happy I did. The Mya’s team worked systematically and hard to complete my loan from start to finish in about 3 weeks. Outstanding for a Jumbo loan. They understood my deadlines and made it happen. I am grateful for their dedication, motivation and professionalism from start to completion.
My wife & I just recently moved into our brand new home. It was a production home, & the builder pressured us to use their financing. Mya realized that their terms were less than optimal (at least for “us”. They would’ve made the builder’s lender a CONSIDERABLE amount of money … out of OUR pockets!) Mya and her team found us the best available loan product. Throughout the entire application process, they communicated with us in a very thorough fashion, and always responded to our questions as quickly as possible. They worked hard to the very end, and even helped facilitate an earlier than originally scheduled closing date. The home buying/building experience was exciting (& certainly rewarding in the end), but also stressful & tiring at times, especially when dealing with all the financing details. It was incredibly reassuring to know that Mya and her team had our best interests at heart.
Mya and her team are always awesome! Thanks Mya, Chris and the unseen others!
The process to re-finance and close was amazingly easy thanks to The Great Team at MVB Mortgage!
This is the second time I have worked with Mya Tran's team. Both times were EXCELLENT experiences!!
My refinance process could not have be easier or simpler. All aspects were perfect!
Mya and her team were fantastic to work with. They were responsive and helpful.
Mya and her team’s service, organization and efficiency were critical to being able to submit a very competitive offer and close on an accelerated timeline. I’d highly recommend her and MVB. She made the process of obtaining a mortgage as easy as it could possibly be.
MVB Mortgage did a superb job providing financing for our recent home purchase. This is the second home we have mortgaged through MVB and they just seem to get better each time. Mya Tran-Harter, Chris Goodman and the entire MVB team were super responsive, professional and knowledgeable throughout the process. We couldn’t have asked for better support!
Q: Was there anything we did exceptionally well in serving you?
A: “Constant correspondence and communication on challenging financial alternatives; even after regular business hours.”
“Mya has exceeded my expectations and has been a pleasure to work with. I spoke in detail with eight other loan officers prior to selecting MVB, and she was by far the most helpful, professional, and friendly.”
“Over the past year we’ve worked with Mya to secure a construction loan, as well as a permanent loan, for our newly built home. Simply put, it’s been a pleasure doing business with her. Her combination of expertise, professionalism, attention to detail and positive attitude was greatly appreciated during the often stressful times of building a new home. Her and her team’s communication skills were excellent. Emails would typically be answered within minutes, day or night, weekday or weekend. On top of her fantastic customer service skills, she also provided the best rates when compared to other lenders. We couldn’t have asked for more. Thanks!”
“Mya is amazing; one of the most professional, knowledgeable, and hard working individuals I have had an opportunity to work with when dealing with complex financing options.”
Mya, Chris and company were very responsive in any questions we had. MVB is a great company and provides excellent customer service. They are very thorough and provide guidance every step of the way. By far the best mortgage company I’ve worked with.
Mya provided excellent service and even recommended a superb realtor who helped us find a house we love. We couldn’t be happier with the level of service provided by Mya and the entire team at MVB.
Cindy has been our go to since 1998 and her service continues to go above and beyond! We were not surprised her team did such an amazing job! both agents involved in this transaction also complimented Cindy & her team!!
We were referred to MVB Mortgage by [our] builder. I was very skeptical at first but now I understand why! Mya Tran-Harter Team at MVB Mortgage was simply fantastic. Below are just a few things, worth mentioning, her team is great about . – Understanding our financial situation from a cultural background. – Found the best construction loan that we could find with our finances. – Extremely prompt in their response whether by email or phone. – Extremely friendly as well as professional. – Always available to help with any questions and concerns that we had, no matter how small. I’d highly recommend Mya Tran-Harter and her team. Mya has a lot of experience and it truly shows. I am really happy with my overall experience and highly recommend Mya – MVB Mortgage to anyone looking to for a construction loan.
Mya and her team did an excellent job throughout the entire re-financing process. We highly recommend MVB Mortgage!
Mya, Chris and Candice are on top of communication by letting you know what is expected of you as the customer.
Mya Tran recommended an excellent realtor who found us the perfect house, after it was obvious our dream of building a house wasn’t going to happen. Mya and Christopher Goodman were always professional, responsive, and caring. Excellent customer service. Our overall experience was excellent. I would recommend Mya, Chris, and MVB. This was a very complicated process, and they always took the time to answer our questions fully and clearly. They also provided answers to questions we didn’t know we had. They made a very daunting process manageable and understandable. We’re very happy we selected MVB.
“Mya is a very strong asset to your company. Her attention to detail, understanding of mortgage rules/regulations, prompt responsiveness and endless dedication to her customer. I will continue to recommend her to all my friends and family.”
“Mya is extremely professional and was very responsive to my many unreasonable requests. I closed many personal and business loans and I have yet to come across anyone at the same caliber as Mya. MVB is very lucky to have her as one of their team members.”
“Financing a custom built home can be a complicated endeavor but Mya did a fantastic job guiding us along the entire process. From explaining all our financing options to locking down the best interest rate, Mya worked tirelessly in helping us make the best decisions when it came to funding our new home.”
I had a painless and stressfree experience during the refinance process working with MVB. MVB was on top of things from day one. They had left such an impression when financing my first house years ago that selecting them for my investment property refi was a no-brainer.
“Mya, Thank you so much for your guidance, advice, and patience during this adventure! The expertise and professionalism of you and your team made this house-buying experience much easier for both of us. You are an absolute pleasure to work with and will be at top of our list for any of our future mortgage needs and to recommend to friends, family, strangers, neighbors, associates, colleagues, acquaintances, superiors, and subordinates! Thanks for everything!”
Everything was great – communication, information, process, etc.
The entire team was always professional, polite and sensitive.
571.266.6500 11325 Random Hills Road Suite 600 Fairfax VA 22030
MVB Mortgage, MVB Mortgage of PA, and MVB Mortgage of KY are registered trade names of Potomac Mortgage Group, Inc. a wholly-owned subsidiary of MVB Bank, Inc.
Company NMLS ID# 181319
Our office locations: VIRGINIA WEST VIRGINIA WASHINGTON D.C. NORTH CAROLINA SOUTH CAROLINA We lend in the following states: VA DC MD DE WV PA OH KY TN NC SC FL GA TX CO