My wife & I just recently moved into our brand new home. It was a production home, & the builder pressured us to use their financing. Mya realized that their terms were less than optimal (at least for “us”. They would’ve made the builder’s lender a CONSIDERABLE amount of money … out of OUR pockets!) Mya and her team found us the best available loan product. Throughout the entire application process, they communicated with us in a very thorough fashion, and always responded to our questions as quickly as possible. They worked hard to the very end, and even helped facilitate an earlier than originally scheduled closing date. The home buying/building experience was exciting (& certainly rewarding in the end), but also stressful & tiring at times, especially when dealing with all the financing details. It was incredibly reassuring to know that Mya and her team had our best interests at heart.
Everything was great – communication, information, process, etc.
The entire team was always professional, polite and sensitive.
Mya provided excellent service and even recommended a superb realtor who helped us find a house we love. We couldn’t be happier with the level of service provided by Mya and the entire team at MVB.
Mya, Chris and company were very responsive in any questions we had. MVB is a great company and provides excellent customer service. They are very thorough and provide guidance every step of the way. By far the best mortgage company I’ve worked with.
I had a painless and stressfree experience during the refinance process working with MVB. MVB was on top of things from day one. They had left such an impression when financing my first house years ago that selecting them for my investment property refi was a no-brainer.
“Mya, Thank you so much for your guidance, advice, and patience during this adventure! The expertise and professionalism of you and your team made this house-buying experience much easier for both of us. You are an absolute pleasure to work with and will be at top of our list for any of our future mortgage needs and to recommend to friends, family, strangers, neighbors, associates, colleagues, acquaintances, superiors, and subordinates! Thanks for everything!”
Mya and her team were fantastic to work with. They were responsive and helpful.
Mya and her team’s service, organization and efficiency were critical to being able to submit a very competitive offer and close on an accelerated timeline. I’d highly recommend her and MVB. She made the process of obtaining a mortgage as easy as it could possibly be.
MVB Mortgage did a superb job providing financing for our recent home purchase. This is the second home we have mortgaged through MVB and they just seem to get better each time. Mya Tran-Harter, Chris Goodman and the entire MVB team were super responsive, professional and knowledgeable throughout the process. We couldn’t have asked for better support!
Q: Was there anything we did exceptionally well in serving you?
A: “Constant correspondence and communication on challenging financial alternatives; even after regular business hours.”
“Mya has exceeded my expectations and has been a pleasure to work with. I spoke in detail with eight other loan officers prior to selecting MVB, and she was by far the most helpful, professional, and friendly.”
“Over the past year we’ve worked with Mya to secure a construction loan, as well as a permanent loan, for our newly built home. Simply put, it’s been a pleasure doing business with her. Her combination of expertise, professionalism, attention to detail and positive attitude was greatly appreciated during the often stressful times of building a new home. Her and her team’s communication skills were excellent. Emails would typically be answered within minutes, day or night, weekday or weekend. On top of her fantastic customer service skills, she also provided the best rates when compared to other lenders. We couldn’t have asked for more. Thanks!”
“Mya is amazing; one of the most professional, knowledgeable, and hard working individuals I have had an opportunity to work with when dealing with complex financing options.”
We were referred to MVB Mortgage by [our] builder. I was very skeptical at first but now I understand why! Mya Tran-Harter Team at MVB Mortgage was simply fantastic. Below are just a few things, worth mentioning, her team is great about . – Understanding our financial situation from a cultural background. – Found the best construction loan that we could find with our finances. – Extremely prompt in their response whether by email or phone. – Extremely friendly as well as professional. – Always available to help with any questions and concerns that we had, no matter how small. I’d highly recommend Mya Tran-Harter and her team. Mya has a lot of experience and it truly shows. I am really happy with my overall experience and highly recommend Mya – MVB Mortgage to anyone looking to for a construction loan.
Mya, Chris and Candice are on top of communication by letting you know what is expected of you as the customer.
Mya Tran recommended an excellent realtor who found us the perfect house, after it was obvious our dream of building a house wasn’t going to happen. Mya and Christopher Goodman were always professional, responsive, and caring. Excellent customer service. Our overall experience was excellent. I would recommend Mya, Chris, and MVB. This was a very complicated process, and they always took the time to answer our questions fully and clearly. They also provided answers to questions we didn’t know we had. They made a very daunting process manageable and understandable. We’re very happy we selected MVB.
“Mya is a very strong asset to your company. Her attention to detail, understanding of mortgage rules/regulations, prompt responsiveness and endless dedication to her customer. I will continue to recommend her to all my friends and family.”
“Mya is extremely professional and was very responsive to my many unreasonable requests. I closed many personal and business loans and I have yet to come across anyone at the same caliber as Mya. MVB is very lucky to have her as one of their team members.”
“Financing a custom built home can be a complicated endeavor but Mya did a fantastic job guiding us along the entire process. From explaining all our financing options to locking down the best interest rate, Mya worked tirelessly in helping us make the best decisions when it came to funding our new home.”
11325 Random Hills Road
Fairfax VA 22030
MVB Mortgage, MVB Mortgage of PA, and MVB Mortgage of KY are registered trade names of Potomac Mortgage Group, Inc. a wholly-owned subsidiary of MVB Bank, Inc.
Company NMLS ID# 181319
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We lend in the following states: